IT Capability Coach

at  The Emirates Group

Job Purpose: At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’.
Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation, we’re always at the forefront, pushing boundaries. We’re on the lookout for exceptional IT professionals to fortify our position as leaders in the industry. Embark on a journey with the world’s largest international airline and become a vital part of our cutting-edge information and technology team as an IT Capability Coach.
Our Lean Agile and Change Management team plays a crucial role in driving change and continuous improvement within our IT operations and across the wider Emirates organization through the adoption of new technology. If you are passionate about leading change and driving continuous improvement, we invite you to apply and help to shape the future of Emirates Group.
This role is accountable for supporting our journey towards new agile ways of working. The Coach will be responsible for coaching and training on lean agile mind-set, team autonomy and servant leadership across IT. You will carry out activities that enable alignment between portfolio, programme and team level work through fit for purpose processes and frameworks. Additionally, you will coach team members on contemporary ways of working based on lean principles.

IN THIS ROLE YOU WILL:

• Coach and train on scaled agile practices in assigned areas.
• Implement Agile Release Trains (team of teams) implementation in line with the priorities established by Manager IT Capabilities.
• Collaborate with all IT functions to train and launch cross functional Agile Release Trains (team of teams) that enable business value with high levels of autonomy and empowerment.
• Coach people across IT on lean agile mind-set, team autonomy and servant leadership. Collaborate with Tech Academy to provide training.
• Identify the best practices that will enable positive outcomes for the company. Collaborate with people across IT to implement new and enhanced ways of working.
• Identify the key metrics around time to market, quality, productivity and people engagement. Implement the right metrics and portfolio, programme and team level in collaboration with the functions and teams.
• Support communities of practice that enable people with common interest in a technical or business domain to collaborate regularly, improve skills and actively advance knowledge of the domain.
• Help all IT functions to use agile toolset with a pragmatic approach that enables right agile practices for software development as well as other work in IT.
• Guide teams to select the appropriate delivery practices that maximises the outcomes expected from the team. These include practices like Scrum, Kanban, Waterfall or a hybrid approach depending on the nature of work to be done and outcomes to be achieved.

QUALIFICATIONS & EXPERIENCE: TO BE CONSIDERED FOR THIS ROLE, YOU MUST MEET THE BELOW REQUIREMENTS:

• Degree or Honours (12+3 or equivalent) in Computer Science, Business Information Systems, Product Management, Applied Sciences or Business Administration and Engineering.
• An experienced professional with 5+ years’ experience in Information Technology and a successful track record in agile coaching, helping agile teams develop and improve.
• Experience in disciplines such as Agile Coaching, Programme & Delivery Management, Technical Product management, Architecture & Design or Software Development.
• Certified SAFe- 4 Program Consultant (SPC).
• Must have good understanding of the following IT disciplines: IT Portfolio Management, Programme & Delivery Management, Technical Product Management, Architecture & Design, Software Development, DevOps & Automation and End to End Quality Assurance.
• Proven understanding of Agile frameworks and principles.
• Ability to evaluate where people and teams are in their Agile journey and offer the right approach to support growth.
• Excellent communication skills at all levels, able to manage expectations and be flexible.
• Experience delivering training, workshops and events to large groups, and in developing and updating training content.
  Salary & Benefits: Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what’s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section