IT Company_ Customer Support _Female Candidate

at  MARS DIGITAL SYSTEMS LLC

Mars Digital Systems LLC is looking for Sales and Service co-ordinator with following expectations :

Looking for a female candidate as Sales support to deliver the below duties:

• Prepare & send Performa Invoice to Customer for Advance Payments.
• Liaise with Customer & Logistics team for delivery
• Prepare Shipment file, finalize order with Sales team and send to Freight forwarder for processing the order and Prepare Delivery note.
• Quarterly Stock Reconciliation for all GCC countries
• Monitor charges for customs duty and VAT.
• Check on the credit terms assigned to the Customer and make necessary follow-ups.
• Give Payment Collection Confirmation to Sales and Finance.
• Share Daily Sales reports with Management.

Service Support

• Managing customer service calls
• Assigning calls to field engineers
• Managing inventory of spares and stocks
• Preparing daily service reports
• Co-ordinating with vendors’ service team
• Willing to learn any service requirements

Experience managing IT service management is added advantage.
Joining is immediate.
Location : Jebel Ali Industrial Area 1
Job Type: Full-time
Pay: AED3,500.00 - AED4,000.00 per month

Ability to commute/relocate:

• Jebel Ali: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• customer service: 2 years (Required)

• Prepare & send Performa Invoice to Customer for Advance Payments.
• Liaise with Customer & Logistics team for delivery
• Prepare Shipment file, finalize order with Sales team and send to Freight forwarder for processing the order and Prepare Delivery note.
• Quarterly Stock Reconciliation for all GCC countries
• Monitor charges for customs duty and VAT.
• Check on the credit terms assigned to the Customer and make necessary follow-ups.
• Give Payment Collection Confirmation to Sales and Finance.
• Share Daily Sales reports with Management