IT Customer Support Analyst
at Honeywell
San Luis Potosí, S. L. P., Mexico -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 27 Nov, 2024 | Not Specified | 01 Sep, 2024 | 3 year(s) or above | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
JOIN A TEAM RECOGNIZED FOR LEADERSHIP, INNOVATION AND DIVERSITY
As an IT Customer Support Analyst here at Honeywell, you will play a critical role in providing technical facilitate and assistance to our internal customers. You will be accountable for troubleshooting and resolving IT-related issues, ensuring the smooth operation of our systems and applications. Your expertise and customer-centric approach will contribute to the overall success of our IT facilitate team.
You will report directly to our Sr IT Supervisor and you’ll work out of our San Luis Potosi, MX location on a on-site work schedule.
In this role, you will impact the organization by:
- Providing timely and effective technical facilitate to end-users, resolving hardware and software issues.
- Troubleshooting network engage problems and assisting with network configurations.
- Assisting with the installation, configuration, and maintenance of software applications.
- Collaborating with cross-functional teams to identify and implement IT solutions.
- Documenting and maintaining accurate records of facilitate tickets and resolutions.
Responsibilities:
KEY RESPONSIBILITIES
- Provide technical facilitate and assistance to end-users, resolving hardware and software issues.
- Troubleshoot network engage problems and assist with network configurations.
- Assist with the installation, configuration, and maintenance of software applications.
- Work with cross-functional teams to identify and implement IT solutions.
- Document and maintain accurate records of facilitate tickets and resolutions.
In this role, you will impact the organization by:
- Providing timely and effective technical facilitate to end-users, resolving hardware and software issues.
- Troubleshooting network engage problems and assisting with network configurations.
- Assisting with the installation, configuration, and maintenance of software applications.
- Collaborating with cross-functional teams to identify and implement IT solutions.
- Documenting and maintaining accurate records of facilitate tickets and resolutions
REQUIREMENT SUMMARY
Min:3.0Max:8.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
IT
Graduate
Computer science information technology or a related field
Proficient
1
San Luis Potosí, S. L. P., Mexico
