IT Deskside Support

at  Trust Recruit Pte Ltd

Singapore, Southeast, Singapore -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate30 Nov, 2024USD 3000 Monthly06 Sep, 2024N/ACommunication Skills,ElectronicsNoNo
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Description:

REQUIREMENTS:

  • Min NITEC in Electronics or related field
  • Basic computer hardware knowledge
  • Flexible and adaptable to change
  • Good customer service mindsetStrong interpersonal and communication skills
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Responsibilities:

  • Greet and assist walk-in customers at the service center
  • Provide support and service for IT hardware, including PCs and laptops
  • Update customers on the status of their service requests promptly
  • Manage and track parts handling and movement accurately
  • Diagnose and resolve hardware and software issues
  • Install operating systems, firmware, and BIOS
  • Manage and resolve assigned tickets, ensuring proper tracking
  • Collaborate with team members to complete tasks and close them in a timely mannerParticipate in training sessions for new products
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REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

IT - Hardware / Telecom / Technical Staff / Support

Customer Service

Graduate

Proficient

1

Singapore, Singapore