IT Director, Digital Engineering

at  MyEyeDr

INTRODUCTION | MYEYEDR.

How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients’ needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics

MyEyeDr. is seeking an experienced IT Director to lead our Digital Engineering team. The ideal candidate will have a strong background in IT and software engineering, with a focus on digital transformation and innovation. This role will be responsible for overseeing the development and implementation of digital solutions, managing a team of engineers, and driving continuous improvement initiatives. The IT Director, Digital Engineering, will play a crucial role in shaping our digital strategy and ensuring the successful delivery of projects that align with business objectives.
This role reports to the VP, Digital Applications & ECommerce and is a hybrid remote role with a flexible work arrangement out of our Vienna, VA or Raleigh, NC offices.

You Will

• Lead the development and management of high-volume web applications, including appointment scheduling, Patient Poral, CRM, and marketing applications.
• Implement and manage digital projects that align with our strategic goals, focusing on emerging technologies, digital transformation, and product management.
• Maintain a hands-on approach in the technical development and deployment of applications across various platforms including AI, React, CMS, and CRM systems (Braze CRM preferred).
• Ensure optimal performance and scalability of applications hosted on multiple cloud services, including Heroku, AWS, and Azure.
• Develop and nurture a team of skilled engineers, fostering a culture of innovation, continuous improvement, and accountability.
• Drive the integration of DevOps practices into project workflows, enhancing efficiency and deployment speeds.
• Utilize data from Customer Data Platforms (CDP) and other analytics tools to drive marketing strategies and improve conversion rates.
• Apply knowledge of social engineering tactics to enhance user engagement and conversion strategies across digital platforms.
• Monitor project progress, track key metrics, and implement corrective actions as necessary to ensure projects are delivered on time and within budget.
• Drive continuous improvement initiatives to optimize processes, increase efficiency, and enhance the overall performance of the Digital Engineering team.

About You

• Bachelor’s degree in computer science, Engineering, or related field; Master’s degree preferred or the equivalent combination of education, experience and skills.
• 10 years of experience in a leadership role within IT or software engineering, with a focus on digital transformation and innovation.
• Experience working in industries undergoing digital transformation, such as e-commerce, Marketing, or SaaS, is a plus.
• Strong technical background with expertise in software development, architecture, AI and digital technologies.
• Proven experience in leading digital engineering teams with a focus on external, patient-facing applications.
• Strong technical proficiency in React, Content Management Systems, and CRM platforms, with a preference for Braze CRM.
• Experience using Acquia CMS frontend and backend tools preferred.
• Expertise in MS SQL, Cosmos DB, and Azure Functions, with a solid understanding of DevOps principles.
• Experience with cloud hosting solutions such as Heroku, AWS, and Azure.
• Excellent leadership and communication skills, capable of managing and inspiring teams in a hybrid work environment.
• Extensive knowledge of product management and Agile project management within the context of digital transformation.
• Demonstrated ability to manage high-stakes projects and deliver results in a timely and efficient manner.
• Knowledge of Jira, Confluence, and Figma is beneficial.
• The ability to build high-performance web applications is a significant plus.
• In-depth understanding of marketing metrics, Customer Data Platforms (CDP), and a strong drive to increase conversion rates.

Grow with Us

• Career Development and Training Opportunities
• Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more
• Participate in our Vision coverage and associate discounts on our products
• Participate in our 401(k) with competitive company match
• Accrue PTO and paid holidays from day one