IT EBA - Business Systems Analyst (Order To Cash)

at  Lexmark International Inc

MUST-HAVE QUALIFICATIONS, SKILLS, EXPERIENCE

• Knowledge in SAP (Order Management, Accounts Receivable, Invoicing)
• Appropriate level of supply chain / finance / services / sales and marketing business knowledge to effectively understand and support processes
• Ability to communicate technical information to non-technical audience
• Good analytical (root cause analysis) and problem-solving skills
• Personal Credibility
• Able to work in a cross-functional team with diverse background
• Ability to effectively multi-task and prioritize items to complete tasks efficiently and within expected timelines
• Good project management skills
• Effective English language skills, verbal and written communications
• Effective training and work session facilitation capabilities
• Uses appropriate confidentiality
• Able to disseminate information appropriately

EDUCATIONAL QUALIFICATIONS

• Bachelor’s degree in Computer Science/Engineering/Business related

EXPERIENCE

• Minimum of 2 years in SAP Order To Cash ( Order Management / Accounts Receivable / Invoicing)
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• Delivery of projects and continuous improvement initiatives
• Understand business requirements
• Obtain understanding of business system functionalities to support business requirements and continuous improvement initiatives.
• Propose and review solution design with business for sign-off
• Perform knowledge transfer to IT AMS
• Provide training to business key-user/super-user
• Configuration of system solution
• Create functional specifications
• Maintain configuration/solution documentation
• Development and execution of test plans for unit, functional and regression testing
• ERP system and business application decommissioning
• Deactivate configuration
• Level 3 production support of critical incidents, when required