IT Engineer

at  Chili Publish

IT Engineer
Are you passionate about ensuring seamless IT operations in a dynamic, fast-paced environment?
If you’re a proactive IT professional with a knack for problem-solving and a keen eye for security and process improvement, this is the opportunity for you. Join us as an IT Engineer, where you’ll play a pivotal role in managing, securing, and enhancing our IT infrastructure to support teams across the organization.
As an IT Engineer, you’ll be responsible for setting up, maintaining, and troubleshooting hardware, software, and network systems. Your contributions will be essential in supporting daily operations, ensuring security compliance, and optimizing IT processes to drive efficiency and reliability.

WHY IS THIS ROLE UNIQUE?

This position offers a unique opportunity to grow with us as we scale. As our company and SaaS product evolve, you’ll have the chance to expand your expertise in cloud operations and DevOps, allowing you to diversify your skill set and progress your career in a forward-thinking, technology-driven environment.

WHAT YOU WILL DO:

• IT Systems Management: Set up and maintain core systems (e.g., Salesforce, Jira) and validate new IT solutions. Regularly update and optimize business applications to support evolving needs.
• IT Onboarding & Offboarding: Configure devices, set up user accounts, and ensure new employees have secure access to necessary data and applications.
• Device Setup & Maintenance: Install and maintain computers and mobile devices, equipping each with essential security measures tailored to individual roles.
• Incident Response & Troubleshooting: Address and resolve IT issues efficiently, performing root cause analysis to prevent future occurrences.
• System Security & Compliance: Conduct regular checks and updates to maintain security and align with compliance standards like GDPR.
  Process Improvement Initiatives: Identify enhancements to IT processes, adopt new technologies, and share best practices to streamline support and optimize systems.