IT Field Engineer (all genders)
at Unisys
Frankfurt am Main, Hessen, Germany -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 18 Oct, 2024 | Not Specified | 19 Jul, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
BENEFITS
- Become part of our “Winning Culture”! An international and varied field of work with worldwide opportunities awaits you! We always strive for the optimum for our first-class customers from a wide range of industries!
- Corporate Social Responsibility and DEI standards (Diversity, Ethics and Inclusion) are very important to us and go far beyond the usual! Associate Impact Groups are formed on a voluntary basis to further develop and support our DEI standards internally.
- Our Unisys University is available to you according to your individual needs. An MBA sponsorship program is also available! Our goal is to help you realize your individual potential! • International work opportunities abroad for all employees
- Health days & “Wellbeing & Employee Assistance Program": Your (mental) health is important to us and is treated confidentially by a neutral party!
- Solid qualification-, performance- & competence-based remuneration model, attractive pension scheme and various allowances
- Bonus/referral/incentive/recognition programs - we want you to feel appreciated at Unisys!
- 30 vacations days and special leave days ensure your work-life-balance especially in difficult situations in your life
- 24/7 accident insurance also for private use
LI-LO1
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here
Responsibilities:
WHAT SUCCESS LOOKS LIKE IN THIS ROLE:
- Installation/removals/relocations and services (IMAC) for standard Wintel client infrastructure within the client’s campus location
- Hardware repairs (break & fix), as well as handling of spare parts and swapping of replacement equipment
- Basic Network setup, shares and connectivity for Desktops, Notebooks, mobile devices, IP telephony and Printers
- Assistance, guidance and training of users regarding used HW (incl. mobile devices), main and mobile applications and Data Recovery/Security.
- Ensure customer satisfaction by advising individuals on preventive maintenance and configurations which may positively impact product performance
- Takes responsibility for potential or desired follow-up services or problem escalation
- Administration of service tickets in own Ticket System
- Adherence to the given service parameters incl. timely and accurate reporting
- Meeting room support and provide technical documentation, create user guides
YOU WILL BE SUCCESSFUL IN THIS ROLE IF YOU HAVE:
- Good knowledge of MS operating systems (Windows 7, 10, 11) and MS Office 365 applications, as well as Apple OS and COTS applications (commercial-off-the-shelf-products)
- Professional experience in the areas of Networks, Active Directory, security & VPN
- Professional Hardware experience in Desktop, Notebook, Peripherals as well as Printer and mobile devices and tablets; certifications beneficial
- Excellent soft skills such as proactiveness, resilience, friendliness, a good sense for service orientation, problem solving competencies, team player, well-groomed and confident manner
- Skills in Intune and SharePoint are advantageous
- Fluent in written and spoken English and driving license B is advantageous
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Software Engineering
Graduate
Proficient
1
Frankfurt am Main, Germany