IT Field Operations Manager
at DevFinders
Waltham Forest, England, United Kingdom -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 26 Nov, 2024 | GBP 60000 Annual | 29 Aug, 2024 | 5 year(s) or above | Switches,Mac,Vlan,Onedrive,Routers,Sharepoint,Windows,Teams,Service Providers,Firewalls,Email,Windows Server | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
Are you an experienced IT Field Operations Manager with a passion for delivering exceptional client service? Do you have excellent communication skills and a high level of confidence in your technical knowledge? If you are a proactive and experienced IT support professional ready to take on a senior role with a focus on client engagement and technical excellence, we want to hear from you!
Responsibilities:
- Provide hands-on technical support and maintenance for our clients’ IT systems on-site on a regular basis.
- Engage directly with senior and high-profile clients, addressing complex issues with professionalism and ease.
- Deliver on-site project management, ensuring projects are completed on time and to the highest standard.
- Identify opportunities to upsell technical solutions that meet clients’ evolving needs.
Mandatory Skills - At least 5 years’ experience in a similar role in:
- Previous managerial or supervisory experience required
- Configure and implement cyber essentials and GDPR security standards (mandatory)
- Office 365 Cloud (Email, SharePoint, Teams, OneDrive) (mandatory)
- Network Infrastructure maintenance and installations (Routers, Switches, AP’s, DHCP, DNS, TCP/IP, Firewalls, VLAN’s)
- Ability to pro-actively support and collaborate with service providers and team members
- Follow industry best practices processes.
- Windows server 2016, 2019, 2022 (Group Policies, Security Policies etc)
- Azure administration and implementations
- Good understanding and knowledge of Windows 10, Windows 11 and Mac
- Familiar with different client builds/imaging
- Strong customer support with excellent written and verbal communication
- Ability to problem solve independently.
REQUIREMENT SUMMARY
Min:5.0Max:10.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Other
Graduate
Proficient
1
Waltham Forest, United Kingdom