IT Field Technician - On site at customer locations within Atlantic Provinc

at  Thales

Location: Halifax - John Savage, Canada
Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

POSITION SUMMARY

As an IT Field Technician for Government Programs, you will be part of a team responsible for a complete range of Thales hardware and software solutions in DMV offices in Nova Scotia, Newfoundland & Labrador and Prince Edward Island.

MINIMUM QUALIFICATIONS

• At least 1 year of experience in a customer-facing role within the IT industry.
• 1+ years of experience with Windows 7 and 10 OS, PC re-imaging.
• At least 1 year of experience with PC and laptop hardware.
• Demonstrable experience with independent customer relationship management, customer service, and satisfaction.
• Excellent verbal and written communication skills with the ability to communicate effectively across different levels of organizations.
• Must have a valid Driver’s License and a clean driving record.

SPECIAL POSITION REQUIREMENTS

• Schedule: 40 hours per week. Monday – Friday plus ½ day on Saturday on occasion.
• Travel: Up to 50% travel as needed and up to 4 hours to remote locations.
• Site Visits: Drive to support DMV offices.
  If you’re excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community!

Please refer the Job description for details