IT Help desk officer

at  Airbus Defence and Space Saudi Limited

Riyadh, منطقة الرياض, Saudi Arabia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate25 Jan, 2025Not Specified25 Oct, 2024N/AGood communication skillsNoNo
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Description:

EXPERIENCE LEVEL:

Entry Level

Responsibilities:

  • Provide First Level contact and convey resolution of customer issues
  • Properly escalate unresolved quire to next level support
  • Solving technical problems
  • Continuous provisioning operations of IM services in KSA in line with companies’ standards, policies & processes
  • Implementing of local business requirements
  • Support management and monitoring of local IT inventory we as of SLA’s OLA’s fulfillment


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT Software - Other

Other

Graduate

Proficient

1

Riyadh, Saudi Arabia