IT / Help Desk Support
at Berkeley Payment Solutions Inc
Ontario, Ontario, Canada -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 02 Dec, 2024 | Not Specified | 04 Sep, 2024 | 1 year(s) or above | Articles,Operating Systems,Knowledge Base,It Support,Macos,Information Technology,G Suite,Communication Skills,Windows | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
JOB SUMMARY:
The IT Help Desk Support role provides technical assistance and support to end-users within the organization.
The successful candidate will diagnose, troubleshoot, and resolve hardware, software, and network-related issues, ensuring optimal functionality and user satisfaction.
This position requires excellent communication skills, a strong technical background, and the ability to work in a fast-paced environment.
EXPERIENCE:
1-3 years of experience in an IT support or help desk role.
Experience with Windows, macOS, and Linux operating systems, as well as common office software (e.g., G Suite).
SKILLS:
Strong problem-solving skills and the ability to troubleshoot and resolve technical issues efficiently.
Excellent communication skills, both written and verbal, with a customer-focused approach.
Familiarity with remote support tools and help desk software.
Knowledge of basic networking principles, including TCP/IP, DNS, SSO and VPNs.
ASSOCIATE’S OR BACHELOR’S DEGREE IN INFORMATION TECHNOLOGY, OR A RELATED FIELD, OR EQUIVALENT WORK EXPERIENCE.
Associate’s or Bachelor’s degree in Information Technology, or a related field, or equivalent work experienc
Responsibilities:
IT HELP DESK SUPPORT ROLE
Berkeley seeks a IT Help Desk Support with 1-3 years of experience to join our growing organization
REQUIREMENT SUMMARY
Min:1.0Max:3.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Administration
Graduate
Information technology or a related field or equivalent work experience
Proficient
1
Ontario, Canada
