IT Help Desk Technician
at Ardmac
Swords, County Dublin, Ireland -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 02 Dec, 2024 | Not Specified | 04 Sep, 2024 | 1 year(s) or above | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
ABOUT THE JOB
Here at Ardmac we pride ourselves on being the contractor of choice for great clients and the workplace of choice for great people. We are currently looking for an IT Help Desk Technician. The successful candidate will be responsible for providing high quality IT Support for the Ardmac Group.
Responsibilities:
- Diagnose and resolve hardware, software, and network issues.
- Escalate complex or unresolved issues appropriately.
- Ensure all service desk tickets are appropriately prioritised, categorised, and resolved within established service level agreements (SLAs)
- Provide guidance and training to end-users on Ardmac’s software application suite.
- Monitor workstation, server & application performance.
- Provide management reports and updates as requested, these will be a combination of daily, weekly & monthly reports.
- Deliver project related tasks and activities when required.
- Any other duties which may be assigned from time to time.
REQUIREMENT SUMMARY
Min:1.0Max:6.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Technician
Graduate
Proficient
1
Swords, County Dublin, Ireland
