IT HELPDESK PRINT ENGINEER APPRENTICE

at  Hull Business Training Centre

THE IT HELPDESK PRINT ENGINEER APPRENTICE POSITION AT KRL PRESENTS AN EXCITING OPPORTUNITY FOR INDIVIDUALS PASSIONATE ABOUT TECHNOLOGY AND CUSTOMER SERVICE.

This role is designed for those eager to develop their technical skills and gain hands-on experience in a dynamic, fast-paced environment. As an apprentice, you will work closely with a dedicated team, providing vital support to customers and engineers while learning the intricacies of print solutions and IT systems. This specification outlines the key responsibilities, requirements, and benefits of the role, setting the stage for a fulfilling career in IT support within a leading print solutions provider.

SKILLS & KNOWLEDGE

• A keen interest in IT and technology
• Basic understanding of printers and software installations
• Excellent problem-solving skills
• Ability to work as part of a team
• Good communication skills
• Willingness to learn and adapt

• Provide IT Help Desk Support: Offer top-notch support for customers and engineers by diagnosing and resolving print, scan, and software issues.
• Assist with On-Site Installations: Participate in the installation of hardware on-site when and where necessary.
• Software Update and Installation: Undertake the update or installation of software for both existing and new equipment.
• Project Work: Engage in project work aimed at supporting business efficiency and effectiveness.
• MPS System Support: Install and support Managed Print Services (MPS) systems used by KRL.