IT Infrastructure and Operations Engineer

at  Lombard International

ABOUT LOMBARD INTERNATIONAL GROUP

Lombard International Group (‘the Group’) is the leading European provider of cross-border wealth, estate and succession planning solutions, based on Luxembourg unit-linked life insurance. Our 30+ years’ experience combined with our award-winning solutions and services are highly sought after and valued by our clients and their advisers. What truly matters to them is being able to protect, preserve, and pass on their wealth for future generations.
With our presence in 7 countries, the Group has an internationally diversified footprint serving over 15 markets across Europe. Our dynamic international team of 450+ experienced wealth structuring specialists, subject-matter and technical experts consists of 50 different nationalities, speaking over 30 languages.
We are a proud multicultural, diverse, and inclusive Group, driven by a values-based culture of performance, ambition and curiosity, where innovation is not just supported but actively encouraged. We invest in talented teams who develop their expertise, curated through support and training, and fostered through a people centred culture. Our people truly are our greatest asset!
Lombard International Group operates through two divisions:

WE OFFER YOU

Sitting at the crossroads of private banking, asset management and insurance, we operate in a well-established and fast-growing segment of the financial services industry. We offer a thriving and entrepreneurial work environment, with the opportunity to work across multiple geographies, learn valuable new skills, develop great expertise, and establish long-lasting relationships. It is an exciting opportunity to build a network of contacts across the organisation in a collaborative and diverse workplace. At Lombard International Group we have a diverse team of over 50 nationalities. We are always looking for exceptional talent to join our team. Because our people are our greatest assets, you will enjoy reward and recognition packages. We also offer you the possibility to shape your professional career in line with your own goals and the opportunity to work with the top talent in the industry. We are committed to extending equal employment opportunities to all individuals.
Be a part of our community!
Lombard International Groups an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, colour, religion, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Given the sensitive nature of our business, industry sector and the role as described, the selected candidate is required to provide a criminal record (Bulletin n°3 for Luxembourgish residents). This excerpt will be kept by Lombard International Assurance S.A. in compliance with article 8-5 (2) of the law of 23 July 2016 and for no longer than one month from the conclusion of the employment contract; otherwise it will be destroyed without any undue delay should the candidate not be hired.
Should you be interested in pursuing this opportunity, please send your application in full confidence to Lombard International Assurance S.A, https://www.lombardinternational.com/en-US/Careers/Job-Board
Lombard International Assurance is aware of its obligations under the General Data Protection Regulation (GDPR) and is committed to processing your data securely and transparently.
Our Recruitment privacy notice is in line with GDPR and provides more information with regards to the types of data that we collect and hold on you as a job applicant, including for the performance of Background Checks. It also sets out how we use that information, how long we keep it for and other relevant information about your data. For full details please click here Recruitment Privacy Statemen

The goal is not to master every field or technologies but it is crucial to have a global understanding of all its layers. In particular, we appreciate if you have knowledge in any of the following:

• Windows Server Management (Exchange, File Servers, ADFS, etc…)
• Active directory management, DNS, DHCP, GPO…
• Linux Servers Management (Redhat satellite)
• VMware ecosystem and Citrix ecosystem
• Storage (Traditional or Hyperconverged) and Backup systems (preferably CommVault)
• Network and Security (Switching, Routing, Firewalling, Load-Balancing, WAF…)
• Monitoring tools experience
• Job scheduling, Automation (OpCon)
• Proficiency in scripting languages such as PowerShell, Bash and/or Python would be an asset.Knowledge of Openshift is a plu

The IT Infrastructure and Operations Engineer is mission-driven: he has experience with a set of engineering practices for running safe and reliable production systems - design for operability and security, and working with a breadth of tools and approaches to solve a broad spectrum of problems.
The IT Infrastructure and Operations Engineer has the responsibility of building, running and maintaining the platform on which LIA is relying. This means a strong involvement in incidents/problem resolution.

1. Core responsibilities

• Incident response and resolution: when incidents occur, you are responsible for responding promptly, diagnosing the problem, debugging, and implementing appropriate solutions to minimize downtime and restore services;
• Collaboration with cross-functional teams: work closely with other teams, to understand their requirements, provide support, and ensure smooth operations of the whole platform;
• Documentation and knowledge sharing: maintaining accurate documentation of configurations, troubleshooting procedures, and best practices is crucial. You collaborate with colleagues to share insights and enhance the overall team knowledge;

• Incident post-mortems and continuous improvement: after resolving incidents, conduct post-mortem reviews to identify root causes, document findings, and suggest improvements to prevent similar incidents in the future. Actively participate in continuous improvement efforts to enhance system reliability and resilience;Security and compliance management: collaborate with security teams to ensure security controls and compliance requirements are met. Implement security measures, apply patches, and perform vulnerability assessments to protect against potential threats.

• • Other duties

Infrastructure management

• Infrastructure monitoring and alert management: monitor the infrastructure components, such as servers, virtual machines, network and security assets, containers, and cloud resources, to ensure their health and availability. Respond to alerts and take necessary actions to resolve issues promptly;
• Configuration management and automation: use configuration management systems or infrastructure-as-code to manage and automate the deployment and configuration of infrastructure resources. Maintain consistent configurations, track changes, and automate repetitive tasks;

• Capacity planning and resource optimization: analyse resource usage trends, forecast future demand, and plan accordingly. Optimize resource allocation, scale infrastructure, and recommend improvements to meet performance requirements;Disaster recovery: work on disaster recovery strategy and implement mechanisms to ensure data and service availability in case of disasters or failures. Conduct regular disaster recovery drills to validate recovery procedures and maintain readiness.

• Depending on experience, leading the development of a long-term technical strategy for our systems and infrastructure, with a focus on security and monitoring.

Your profile – Have you got what it takes to become our IT Infrastructure and Operations Engineer ?

• Bachelor’s or Master’s degree in Computer Science, Engineering or a related subject;
• Proven work experience in engineering, or a similar role with a focus on reliability and scalability;
• Working in a dynamic and fast-paced environment and capable of adapting to shifting and evolving business priorities;
• Quick learner, with strong troubleshooting, debugging and analytical skills and enjoying technical challenges;
• Autonomous and solution oriented. You are eager to innovate and try new things;
• Team worker and able to communicate effectively with peers and other departments;
• Highly organized and can adjust priorities, while having great attention to detail;
• Strong team player with good time-management skills and great interpersonal and communication skills;

• Demonstrate leadership, a sense of ownership and pride in your performance and its impact on the company’s success;Fluency in English. Any additional language, in particular French, is a key asset

The goal is not to master every field or technologies but it is crucial to have a global understanding of all its layers. In particular, we appreciate if you have knowledge in any of the following:

• Windows Server Management (Exchange, File Servers, ADFS, etc…)
• Active directory management, DNS, DHCP, GPO…
• Linux Servers Management (Redhat satellite)
• VMware ecosystem and Citrix ecosystem
• Storage (Traditional or Hyperconverged) and Backup systems (preferably CommVault)
• Network and Security (Switching, Routing, Firewalling, Load-Balancing, WAF…)
• Monitoring tools experience
• Job scheduling, Automation (OpCon)

• Proficiency in scripting languages such as PowerShell, Bash and/or Python would be an asset.Knowledge of Openshift is a plus