IT Infrastructure Engineer

at  Rygor Group Ltd

IT INFRASTRUCTURE ENGINEER

Oxford

Up to £45,000 DOE

• 40 hours: Between the hours of 08:00 and 18:00, Monday to Friday.

  Your Role
  At Rygor Group, we are looking for a proactive and engaged IT Infrastructure Engineer who wants to play a key role in our company. The IT Infrastructure Engineer is responsible for the implementation, and maintenance of robust, secure, and scalable IT infrastructure systems that support the organisation’s business operations. The role requires deep technical expertise in areas such as networking, server management, virtualisation, cloud platforms, and security. As a senior member of the IT Department, this role will collaborate closely with cross-functional teams, provide guidance and mentorship to the service desk team, and play a key role in infrastructure-related projects and strategic initiatives.

• Excellent customer service skills gain in a busy work environment.
• Computer literate with experience of using IT systems including MS Office 365 programs regularly in a business environment.
• Ability to explain technical issues clearly and simply to non-technical people.
• Previous experience in an IT infrastructure role- preferred.
• Experience of service management ticket-based systems.
• Experience of 1st and 2nd line support.
• Understanding of IP and networking.
• Experience using Keyloop Autoline Rev8 - DMS.
• Computing or IT support qualification.
• Microsoft Certified Professional accreditations.
  Our Values & Behaviours
  We’re looking for incredible team members who share our values and can add to our culture. Values are shared beliefs that guide our decision-making, culture is how we function as a group and how we live our values as individuals.