IT Infrastructure Engineer

at  Synerfac Technical Staffing

Cary, NC 27513, USA -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate24 Jan, 2025USD 110000 Annual24 Oct, 20247 year(s) or aboveFirewalls,Intrusion Detection,Hyper V,Vmware,Database Administration,VulnerabilityNoNo
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Description:

Manufacturing company is hiring an IT Infrastructure Engineer to support high availability, maintenance, and evolution of products and services hosted on customer facing SaaS platform. Responsibilities include:

  • Supporting remedy performance and issues on the platform, associated devices and applications, maintaining adherence to KPIs, taking appropriate independent actions to correct non-conformance in line with defined targets
  • Maintenance of all hardware and software components of the platform
  • Maintenance of all data and system backups and their lifecycle
  • Execution, management, and resolution of incidents and platform generated events, managed through the internal ticketing system to provide high performance of customer satisfaction on the SaaS platform
  • Development and maintenance of all platform related documentation, SOPs, installation and configuration procedures

REQUIREMENTS:

  • 7+ years of experience in IT infrastructure and applications operations and support
  • Experience in cybersecurity best practices including intrusion detection, firewalls, antivirus software, patch, and vulnerability management
  • Proficient in MS SQL server operating system and database administration
  • Experience with VMWare and Hyper-V

How To Apply:

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Responsibilities:

  • Supporting remedy performance and issues on the platform, associated devices and applications, maintaining adherence to KPIs, taking appropriate independent actions to correct non-conformance in line with defined targets
  • Maintenance of all hardware and software components of the platform
  • Maintenance of all data and system backups and their lifecycle
  • Execution, management, and resolution of incidents and platform generated events, managed through the internal ticketing system to provide high performance of customer satisfaction on the SaaS platform
  • Development and maintenance of all platform related documentation, SOPs, installation and configuration procedure


REQUIREMENT SUMMARY

Min:7.0Max:12.0 year(s)

Information Technology/IT

IT Software - Other

Software Engineering

Graduate

Proficient

1

Cary, NC 27513, USA