IT Infrastructure Manager

at  Rygor Group Ltd

IT INFRASTRUCTURE MANAGER

Oxford

Up to £55,000 DOE

• 40 hours: Between the times of 08:00-18:00, Monday to Friday.

  Your Role
  At Rygor Group, we are looking for a proactive and engaged IT Infrastructure Manager who wants to play a key role in our company. The IT Infrastructure Manager is responsible for leading the design, implementation, and management of the IT infrastructure. This role involves managing the team whilst ensuring the stability, security, and scalability of all networks, server, and cloud environments meet business needs. The IT Infrastructure Manager will work closely with the IT service delivery team and business departments to support the company’s technological needs, manage relationships, and drive continuous improvements in Infrastructure services.

• Excellent customer service skills gain in a busy work environment.
• Computer literate with experience of using IT systems including MS Office 365 programs regularly in a business environment.
• Ability to explain technical issues clearly and simply to non-technical people.
• Previous experience in an IT infrastructure management role- preferred.
• Experience of service management ticket-based systems.
• Experience of 1st and 2nd line support.
• Understanding of IP and networking.
• Experience using Keyloop Autoline Rev8 - DMS.
• Computing or IT support qualification.
• Microsoft Certified Professional accreditations.
  Our Values & Behaviours
  We’re looking for incredible team members who share our values and can add to our culture. Values are shared beliefs that guide our decision-making, culture is how we function as a group and how we live our values as individuals.