IT Manager of Application Development

at  ALBANESE CONFECTIONERY GROUP INC

UNDERSTANDING

The IT Manager of Application Development is responsible for the supervision of a team of employees and contractors in the development, implementation, and maintenance of critical systems that support ACG’s employee and customer software. This technical manager will create and maintain the strategic partnership between business needs and technology delivery and lead the team in creating service solutions using the latest as well as legacy technologies. This individual will help build a versatile team that is in touch with the market and passionate about new technologies, while at the same time able to understand the needs of our customers and how emerging technology can improve customer experience.

REQUIREMENTS

• 5+ years of application delivery and life cycle management experience
• Experience with MS Stack (Azure, .NET, SQL, ETL)
• Experience with highly regulated field such as GxP applied to OTC/Dietary categories
• Strong experience in Software Desing using SDLC or SOLID design principles
• Strong verbal and written communication skills and the ability to clearly communicate ideas to a variety of technical and non-technical audiences.
• Exceptional analytical, problem-solving, and decision-making skills
• Ability to quickly triage and drive the resolution effort for production support situations
• Passionate about the growth, development, and success of team members
• ERP, MRP, CRS, MES functionality.
• Familiarity with C# and .Net
• PLC knowledge and experience with interfacing Enterprise software with SCADA systems
• Food manufacturing experience is a plus
• This position requires 24/7 support
• Must be able to speak, read and write in English.

EDUCATION

• Bachelor of Science Degree or higher in Information Technology, Computer Science or relevant degree.

RESPONSIBILITIES

• Lead a technical team in achieving and maintaining alignment of delivery success criteria with business partners
• Coach, develop, and inspire team members and sustain an environment in which they can thrive as members of a cohesive and impactful team
• Effectively handle and deliver work requests and projects within committed budget, schedule and quality for individual projects while also meeting overall department performance goals
• Ensure technology solutions align with architectural and evolving security standards
• Collaborate with senior business and technology leaders to drive important initiatives
• Plan project staffing, forecast budget, and communicate progress to senior IT and Business leadership
• Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
• Determine staffing requirements.
• Team mentoring for growth.
• Identify problems and implement solutions.
• Conduct employee performance reviews to determine competency, knowledge, and contribution of IT support staff.
• Responsible for 24 hr. emergency service as needed.
• Manage and update operating/training manuals for the IT Department.
• Comply with all company Quality, HACCP, GMP and Food Safety Standards.
• Other duties as assigned

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• Own It
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• Love People
• Act for the Greater Good
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