IT & Operational Resilience Manager

at  Paypal

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.
Job Description Summary: The IT & Operational Resilience Manager will manage IT & Operational Resilience related Business Risk and Controls as part of first line of defense operations, governance, and internal control efforts across PayPal UK Ltd (Legal Entity). You will manage and execute risk processes that exist in the first line, such as risk identification, risk assessment, risk and control evaluation, management and resolution of issues and incidents, Annual Risk and Compliance Plan (“ARCP”) output, and risk reporting the legal entities. The scope of your responsibilities in this role is very much centered around execution of governance of PayPal’s Information Technology services in the UK.
Job Description:

Your way to impact through key deliverables and key activities:

• You will develop and manage the information technology strategy for PPUK region to ensure the information technology strategy enforces applicable local and regional regulatory requirements, and assess any new requirements that may be needed as a result of emerging regulations, with the support of PPUK Legal and Compliance teams.
• You shall be accountable for the normal operation of services available to the PPUK region according to agreed upon SLAs, including the recovery of operations in the case of a system outage and development of backup plans in accordance with the Business continuity and recovery plan.
• You will develop, coordinate, publish, and maintain a set of information technology policies, standards, baselines and procedures based on the global set of technology policies and guidelines, so as to meet the company’s legal and regulatory obligations.
• You will be responsible for ensuring the adherence to applicable service level agreements and delivery of information technology services by third parties, including other PayPal Group companies.
• You will represent PPUK needs at a global level and work with senior leadership from different parts of the business, including information security, human resources, communications, legal, compliance, outsourcing management, facilities, and others.
• Monitor UK relevant product changes and runs the UK New Product Governance Forum. Also performs horizon scanning to ensure required regulatory changes are initiated.
• Accountable for the operation of services available to the UK region according to agreed upon SLAs, including the recovery of operations in the case of a system outage and development of backup plans in accordance with the Business continuity and recovery plan.
• When necessary you will directly brief directly the PPUK Board to update them on priorities and top issues.

Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com
Who We Are:
To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx
PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated

Please refer the Job description for details