The Auto Solutions Department (ASD) is responsible for applications used to sell automobile insurance policies in Quebec and other Canadian provinces. The Auto solution is an internal digital solution used by members and clients online and by property and casualty insurance agents in client contact centres. The ASD is the core of property and casualty insurance operations. It uses cutting-edge technology and recent solutions now in production. As IT Operational Squad Coordinator, you help direct material, time, IT and human resources for the cross-sector projects and operational squads under your responsibility to ensure objectives are reached. You define and coordinate action plans to achieve the required milestones. More specifically, you will be required to :

• Plan deliverables by taking into account issues, complexity, practitioners and tie-ins with other squads
• Supervise and coordinate internal contributors involved in delivery
• Ensure team performance and quality control and identify project-specific standards, methods and procedures for squads
• Coordinate deliverables and ensure timelines are respected. Ensure performance and alignment with priorities
• Coordinate and facilitate daily huddle, planning and retrospective activities for squads
• Promote self-organization for squads and the structure of agile ceremonies.

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment
• Benefits apply based on eligibility criteria.

What you bring to the table

• Bachelor’s degree in information technology, project management or other appropriate field
• A minimum of six years of relevant project coordination experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required
• Advanced intermediate proficiency of English, both oral and written due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
• GTD process proficiency
• Advanced proficiency in Jira and Confluence
• Knowledge of property and casualty insurance
• Expertise delivering multiple technology projects at the same time
• Expertise with Agile methodology
• Expertise as a programmer analyst or IT analyst

Action oriented, Customer Focus, Differences, Interpersonal Savvy, Nimble learning, Strategic mindset

LI-Hybrid

Trade Union
Non-unionized
At Desjardins, we believe in equity, diversity and inclusion. We’re committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.
If there’s something we can do to help make the recruitment process or the job you’re applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!
Job Family
Information technology (FG)
Unposting Date
2024-09-1

• Plan deliverables by taking into account issues, complexity, practitioners and tie-ins with other squads
• Supervise and coordinate internal contributors involved in delivery
• Ensure team performance and quality control and identify project-specific standards, methods and procedures for squads
• Coordinate deliverables and ensure timelines are respected. Ensure performance and alignment with priorities
• Coordinate and facilitate daily huddle, planning and retrospective activities for squads
• Promote self-organization for squads and the structure of agile ceremonies