IT Operations Engineer

at  Osborne Clarke

YOU WILL BE

We are looking for someone who is used to working in a demanding Operations team with a high level of personal responsibility. We’ll expect you to have good knowledge of cloud and virtualisation technologies, networking principles and Windows server architecture and services. Alongside this, a good working knowledge of Microsoft 365 and the Azure platform will also be needed. Further technical requirements can be found below:

Technical requirements:

• Azure framework, IaaS, SaaS and security products.
• Applying AI, General Scripting, Powershell, Terraform
• Azure networking, Express Route, Load Balancers
• Zscaler ZPA and ZIA, Client Connector, Zero Trust Security
• Managing suppliers in WAN/LAN data communications, VPN Management, SD-WAN and MPLS
• Working knowledge of networking standards, hardware, protocols
• Network monitoring and management systems, ideally Solarwinds
• Unified Communications ideally Teams
• Extreme Switch/Stack, Fabric/Cluster, WiFi cloud & hardware experience is beneficial
• Security Solutions such as Checkpoint and Azure firewalls
• Server and PC operating systems, including Windows 10 & 11, Windows 2016/2019/2022 Server, basic Linux
• Microsoft SQL Server, setup, licensing and Azure SQL management
• ESXi / VMware 8 and later with vSphere experience is beneficial
• Microsoft Exchange 2019 hybrid with Exchange Online
• Entra ID and Office 365 with E5 licensing
• ITIL or IT Service Management experienced

More generally:

• Able to create and maintain records with high attention to detail
• Will be proficient in cloud, hardware and software products and deliver accurate documentation, reports and processes as needed
• Will have the ability to multi-task and oversee multiple projects with tight deadlines and perform accurately under such time pressures and constraints
• Will require the skills of a detail oriented, well-organised, self-motivated, problem solver who can also work independently
• Will be able to work collaboratively as part of a wider team with the best interests of the team and your customers being paramount
• Will exceed expectations set as part of a performance managed environment

ABOUT US

Osborne Clarke is an international legal practice with over 330 Partners and more than 1,260 talented lawyers in 26 locations*. Our sector-based approach enables us to help our clients tackle the issues they are facing today, and prepare for the ones that they will face tomorrow. Advising them both comprehensively and commercially. We love working closely with our clients on new deals, products and solutions which will transform their businesses, markets and even sectors. And our unique approachable culture is not an added extra, it’s fundamental to our success.

At Osborne Clarke we value difference and encourage applicants from all backgrounds. We want everyone to feel that OC is a place where you can be yourself and belong, and our range of interest groups and diversity networks - not to mention our great teams - are a part of making that a reality.

• Services in India are provided by a relationship firm

ROLE PROFILE

Our IT team have an exciting opportunity for someone to join us as an IT Operations Engineer. The successful candidate will provide 3rd line level support of OC’s global Data and Voice Network Infrastructure, Servers and Systems, whilst playing a key role in the ongoing Azure migration plan for some of Osborne Clarke’s services to the cloud.
This is a permanent position based out of our Bristol office, with some home working too.

WHAT YOU’LL DO

You will provide a comprehensive level of support to the global business for Osborne Clarke’s virtual infrastructure, networking components and key services such as Unified communications and email.

Key duties will also include:

• Supporting, operating and managing the delivery of the operational platforms, hardware, operating systems and core technologies, including provision, documentation, maintenance etc.
• Maintaining and developing the integrity and security of all components comprising various client’s network and operational platforms, including all data
• Working in collaboration with suppliers and other IT teams to ensure the smooth delivery of such products to the firm
• Testing, implementing and supporting any internally or externally developed applications as assigned
• Awareness of advances in technology, new software applications and new hardware in order to serve as an advisor to other employees