IT Placement

at  Tobermore

PLACEMENT OPPORTUNITY SUMMARY:

With continued growth comes new opportunities and we are delighted to be developing our well established IT Department!
This is a fantastic career opportunity to play a key role supporting daily operations of the business, providing IT hardware and software support, resolving IT issues, development and improvement of IT infrastructures.
As an IT Placement student in Tobermore, you will benefit from a structured development and training plan that will enable you to gain experience in and knowledge of a variety of IT disciplines. You will be involved in supporting daily operations of the business, providing IT hardware and software support and resolving IT issues.
Secure your placement today with a Market Leader providing you with a first class opportunity to gain invaluable experience and join a well established IT team!

SKILLS NEEDED

Customer Service, Problem Solving, Root Cause Analysis, Time Management

Duties will include:

• Provide effective daily IT support for end users (hardware & software).
• Assist in preparation, installation, and deployment of all new IT equipment.
• Assist setup, installation, and configuration of all users across all corporate software platforms.
• Assist with maintaining fleet of multi-function devices and Desktop printers whilst updating the consumables inventory.
• Assist with daily air conditioning & CCTV checks.
• Preparation of yard tour equipment (as necessary).
• Maintain and keep an updated inventory of all IT supplies – report back to IT Manager to order as required.
• Replace any IT devices as required by senior IT.
• To liaise and assist the IT manager & IT administrator.
• Maintain and ensure all IT administration is up to date including address books, mobile numbers, org charts, etc and in line with GDPR.
• Maintain a tidy and organised IT office & server room.
• Act in a confidential and trustworthy manner at all times.
• Communicate any problems, uncertainties, or training issues to your manager immediately.
• Deal with users in a courteous, professional, and efficient manner at all times.