IT Project Manager

at  Canada Cartage

WHY YOU’LL LOVE CANADA CARTAGE

An iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment & distribution, and home delivery. With a national network of terminals, cross-docks, and distribution centers, we are one of Canada’s largest and most trusted supply chain service providers. Driven to exceed customer expectations, and supported by technology and innovation, we bring simplicity to complex logistics challenges.
We work with intelligent and focused leaders who are driven to create an outstanding customer experience in partnership with Canadian leading brands. Canada Cartage is deep rooted in family values with an entrepreneurial culture where ideas are welcomed, growth is fostered and high performance is championed. A recognized thought leader and founded in 1914, Canada Cartage dominates the industry by delivering innovative fleet solutions.

POSITION SUMMARY

Reporting to the VP, Applications & Strategic Initiatives, the IT Project Manager will lead key projects for Canada Cartage that have a strong technology component. This will consist initially of a large multi-year transformational project that will benefit from an experienced Project Manager who can apply the rigor necessary to keep it on track. The responsibilities will evolve to include other projects where technology plays a prominent role. We are always growing, always innovating and looking at leveraging technology to bring value. We are looking for someone who shares that same passion and would grow with us.

Primary:.

• Lead and manage end-to-end Transportation Management System (TMS) implementation projects, ensuring successful deployment within scope, budget, and timeline.
• Manage the clear definition of scope, deliverables, success criteria and work breakdown structures for projects with all levels of team members and stakeholders.
• Ensure the proper project team is built, staffing levels are maintained matching the needs of the project, members are setup for success and held accountable for delivery.
• Proactively develop, direct and monitor the progress on a project by managing the plan and resources.
• Manage changes to scope associated with the project in a timely and suitable manner. Group changes into releases and manage expectations of stakeholders. Ensure the impacts of a change are understood.
• Create and execute on an effective communications plan.
• Facilitate effective communication and collaboration between internal and external teams, fostering a positive and productive working environment for successful WMS deployment.
• Leverage subject matter expertise to implement tools/templates/techniques necessary for consistency in the delivery of project deliverables where they don’t already exist.
• Develop metrics to measure project performance and success during and after the rollout.
• May lead and guide the work of personnel on the project.
• Build strong business relationships with key stakeholders to ensure project success and management of expectations.
• Develop subject matter expertise in the business domain they are operating in and the systems/solutions they are supporting.
• Ensure compliance with company policies, procedures, and quality standards throughout the TMS implementation lifecycle.

Secondary:.

• Use process mapping skills to clearly document business processes or project processes.
• Use analytical skills and knowledge of systems and processes to critically evaluate information gathered from multiple sources (as sampled above), reconcile conflicts, identify gaps, perform root cause analysis, suggest improvements and arrive at value driven solutions.
• May coach or assist with preparing training documentation/SOPs and train both users and other trainers on system use.