IT Project Manager

at  Serco Plc

Caledonian Sleeper Limited, Glasgow
Fixed Term Contract 6 months- Hybrid based 2-3 days in office.
Circa £50,000 per annum plus benefits
We are recruiting for an IT Project Manager to join our team based in Glasgow on 6-month fixed term basis. Now is an exciting time to join us to support a programme of work to transition all infrastructure, systems, and business applications.
In June 2023 Scottish Ministers took the decision to cease the franchise agreement with Serco and bring the Caledonian Sleeper service under the management of Scottish Rail Holdings. This role will support with the transition process to coordinate multiple software development projects alongside our delivery partners and business stakeholders. We welcome flexible working for this opportunity, if required please specify on your cover letter.

MAIN ACCOUNTABILITIES:

Manage IT Projects through complete life cycle, initiation, planning, execution, monitoring, and closure.
Work with solution architects, development partners and business analysts to shape requirements, delivery roadmap and plan milestones.
Lead completion of infrastructure and data related tasks via suppliers/development partners.
Coordination of cutover activity from old to new systems
Creation and management of all project documentation, including PIDs, plans, stakeholder updates and RAID logs.
Ensure projects are kept on track (time/cost/quality), identifying any risks or issues and escalating for resolution when necessary.
Chair and manage internal and external meetings related to projects.

QUALIFICATIONS:

Professional Project Management Qualification.
Skills, Knowledge, and Experience
Practicing Project Manager with 3-5 years of experience delivering IT/Digital Projects.
A working knowledge of Microsoft applications and specific experience of delivering HR and payroll solutions, managing complex migration activity- desirable.
Proven ability to manage all aspects of project life-cycle.
Strong problem-solving skills and the ability to investigate and resolve issues.
Self-starter, able to demonstrate initiative and ability to adapt to changing direction or priorities where needed.
Strong supplier management and ability to positively influence internal and external stakeholders.
Excellent communication with ability to present complex, technical information in a manner that is easy to understand.
Proficient in using computer applications.
Knowledge of implementation planning, including change management.
Experience working in a large transformation programme, including people and process change in complex and demanding environments.
​​​​​​​
What we offer
Competitive salary
25 days annual leave plus bank holidays
Free Scotland wide rail travel with ScotRail for the employee and eligible family members
Allocation of complimentary tickets each year for Caledonian Sleeper travel
Railway Pension Scheme
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Caledonian Sleeper Limited we are committed to building a diverse and inclusive organisation that supports the needs of all and matches the diverse profile of our guests. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from all if you feel you match the skill requirements of the role.
We are open to discussions around flexibility and flexible working. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Caledonian Sleeper is an iconic brand with a heritage stretching back a century and a half to the early years of Scotland-London sleepers.
Part of an exclusive club, Caledonian Sleeper is one of only two sleeper trains in the UK, and we like to think it is the most scenic! Whisking guests from the bright lights of London through the night to the iconic cities of Aberdeen, Edinburgh, Inverness, and Glasgow or to the jaw dropping scenery of the west Highlands of Scotland around Fort William. We are proud to serve the UK’s most remote railway station too, Corrour.
Caledonian Sleeper sets new standards in overnight rail travel, offering a choice of affordable seats, private guestrooms, some with en-suites and double beds, as well as our much-loved Club Car to around 200,000 guests per year.
Serco is acting as the resourcing partner for Caledonian Sleeper Limited which is operated by Scottish Rail Holdings on behalf of the Scottish Government