IT Project Support Officer

at  HCRG Care Group

PLEASE SEE THE ATTACHED JOB DESCRIPTION FOR A FULL PERSON SPECIFICATION.

About The Company

A VALID DRIVING LICENCE AND THE ABILITY TO DRIVE ARE ESSENTIAL FOR THIS ROLE, AS YOU WILL BE REQUIRED TO TRAVEL TO SITES BOTH LOCALLY AND NATIONALLY TO SUPPORT THE NEEDS OF PROJECTS AND THE DEPARTMENT.

Main Responsibilities
As an IT Project Support Officer, you will assist the IT Project Manager by documenting project activities, decisions, and actions, as well as providing administrative support such as scheduling meetings, recording minutes, and tracking follow-up items. You’ll also maintain accurate project documentation and records.
In this role, you will serve as a point of contact for internal and external queries, ensuring timely communication and supporting issue resolution. You will coordinate activities across departments with the technical lead, update risk logs, conduct basic risk assessments, manage project challenges, prepare reports, and maintain project guides and templates for knowledge sharing.
Additionally, you will support the IT Operations team by keeping procurement records, assisting with purchase orders, and ensuring compliance with organisational policies. You will collaborate with both IT and non-IT teams to enhance processes that improve project delivery and operational efficiency, and help create training materials and guides to promote knowledge sharing and support project activities.

PLEASE SEE THE ATTACHED JOB DESCRIPTION FOR A FULL LIST OF JOB RESPONSIBILITIES.

The Ideal Candidate
The ideal applicant will have:

As an IT Project Support Officer, you’ll play a key role as a valued member of our team at HCRG Care Group, receiving access to exclusive rewards and benefits including:

• £28,000 -£32,000 with group pension (Fixed-Term until July 2025)
• Private medical insurance with fast access to the most used specialists including for musculoskeletal problems and for mental health support – at locations across the country
• Free tea, coffee and milk at your base location in Runcorn
• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
• An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
• The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commissio