IT Senior Executive

at  JointHire Singapore Pte Ltd

Job Title: IT Senior Executive
Industry: Retail / Merchandise
Salary: SGD 3550 - 4700
Location: Central, Singapore

JOB DESCRIPTION:

• Understand and translate business needs/processes into IT solutions
• Strong domain knowledge in infrastructure with experience managing systems like M365, office automation related (network, printer, laptop management, Teleconference audio etc.)
• Manage & execution of digital transformation projects
• Actively support the identification and implementation of innovative digital solutions and technologies to address organizational challenges and improve operational efficiency.
• Drive the adoption and Users competencies of M365 application across the organization, providing advice on the skills and knowledge needed to support these applications in the future.
• Contributes to team effort by accomplishing related results to a new digital workplace through vendor management
• Perform regular routine check on ServiceDesk management, backup, software and service patches.
• Document technical procedures and maintain accurate records of all IT activities
• Other ad hoc duties as assigned by the company

JOB REQUIREMENTS:

• Degree/Diploma in Information Technology/Computer Engineering or related qualifications.

• Minimum 2 - 4 years of relevant working experience in Microsoft M365 Platform project and Support

• Proficient in areas such as cloud computing, voice/chatbots, robotic process automation (RPA), and/or Microsoft 365 technologies.

• Demonstrate ability to support project management activities and contribute effectively to project delivery.
• Strong communication and collaboration skills, with a willingness to learn and grow in a dynamic digital environment.
• Able to work independently and constantly upskilling and keeping abreast with technological advancement.
• Experienced in leading a team of ServiceDesk with ITIL knowledge is a plus point
• Knowledge in M365 Collaboration tool and Administration
• Understanding of other Microsoft online services suite and on-premises technologies including Azure, Active Directory, ADFS, group policy, DNS, security, and networking fundamentals.
• Possess Basic Knowledgeable of IT networking is preferably.
• IT Savvy, Pro-active, dynamic and with good analytical/conceptual thinking
• Strong Analytical and problem-solving skills
• Self motivated learner and team player, ability to multi tasks/projects
• Strong communication and interpersonal skill
• Willingness to travel, work long hours and some weekends for projects when required.

Please refer the Job description for details