IT Senior Support Analyst
at DHL
Ryton on Dunsmore, England, United Kingdom -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 19 Dec, 2024 | Not Specified | 22 Sep, 2024 | 5 year(s) or above | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Position: IT Senior Support Analyst
Contract Type: Permanent
Location: Ryton on Dunsmore, Coventry (Hybrid working available, but office based at least 3 days per week)
Working Hours: Monday-Friday / 09.00-17.00
Salary: Competitive salary and benefits package
Responsibilities:
ABOUT THE ROLE:
You will serve as a key point of contact for day-to-day operational issues and acts as a primary escalation point for the IT Service Desk team. You will play a key part in maintaining the team’s focus and drive to support operational Key Performance Indicators (KPIs) and service performance/delivery. It is important for the Senior IT Support Analyst to remain as a contributing member of the IT Service Desk Team, rather than operating in isolation. This includes handling calls when necessary and possessing the ability to provide an advanced level of support towards a range of bespoke applications and Windows based systems, supporting both internal and external customers.
WHAT WILL YOU NEED TO DO NEXT?
If you meet the requirements for this role and are looking for your next career move, submit your application to us along with an up-to-date CV
REQUIREMENT SUMMARY
Min:5.0Max:10.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
IT
Graduate
Proficient
1
Ryton on Dunsmore, United Kingdom
