Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.
We are a small but a robust team who believe in demonstrating Smith and Nephew values of Care, Collaborate & Courage & help to derive & deliver the best for our S+N Family.

What will you be doing?

• Responsible for delivering IT services throughout the service lifecycle within the agreed service levels.
• Organizing and driving governance model to manage services delivery via the technology partner.
• Manage and provide visibility on the maintenance of end user computing device availability, reliability, maintainability, outage serviceability & continuity requirements against the cost justified service and operating/service level agreements for the service.
• Plan, direct and coordinate the efforts of suppliers’ operations teams to manage and maintain BAU service.
• Oversee implementation of, and adherence to, security standards (security strategy set by Security Architecture).
• Ensure ongoing architectural integrity of the service throughout its lifecycle. - Ensure that all IT Service Management processes, Service Level Agreements and Underpinning Contracts are appropriate for the agreed service level targets.
• Delivery Management: - Plan, Lead and deliver project and enhancement delivery in agile manner.
• Lead the delivery execution of the Data Centre projects to achieve scope, schedule, financial, & quality commitments through operating a metrics-based management system, ensuring adherence to principles and standards in the solution lifecycle management process.

What will you need to be successful?

• Communicates and negotiates effectively in English, both formally and informally.
• Ability to operate effectively in a global multi-cultural environment and drive harmonization and standardization.
• Analyses, designs, plans, executes and evaluates work to time, cost and quality targets.
• Analyses needs and advises on scope and options for continuous operational improvement. Demonstrates creativity, innovation and ethical thinking in applying solutions for the benefit of the customer/stakeholder.
• Maintains an awareness of developments in the industry.
• Takes initiative to keep skills up to date.
• Proactively ensures security is appropriately addressed within their area by self and others.
• Engages or works with security specialists as necessary. Contributes to the security culture of the organization.

You. Unlimited.
We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.
Inclusion, Diversity and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about our Employee Inclusion Groups on our website
Your Future: annual bonus, life insurance, company stock saving plan
Work/Life Balance: paid volunteering hours, flexible approach
Your Wellbeing: private health care with dental care package, multisport card/my benefit platform
Flexibility: possibility of working in hybrid model
Training: Hands-On, Team-Customized, subsidies for language classes, certifications and postgraduate studies
Extra Perks: referral bonus, recognition program, mentoring program

LI-GG1

• Responsible for delivering IT services throughout the service lifecycle within the agreed service levels.
• Organizing and driving governance model to manage services delivery via the technology partner.
• Manage and provide visibility on the maintenance of end user computing device availability, reliability, maintainability, outage serviceability & continuity requirements against the cost justified service and operating/service level agreements for the service.
• Plan, direct and coordinate the efforts of suppliers’ operations teams to manage and maintain BAU service.
• Oversee implementation of, and adherence to, security standards (security strategy set by Security Architecture).
• Ensure ongoing architectural integrity of the service throughout its lifecycle. - Ensure that all IT Service Management processes, Service Level Agreements and Underpinning Contracts are appropriate for the agreed service level targets.
• Delivery Management: - Plan, Lead and deliver project and enhancement delivery in agile manner.
• Lead the delivery execution of the Data Centre projects to achieve scope, schedule, financial, & quality commitments through operating a metrics-based management system, ensuring adherence to principles and standards in the solution lifecycle management process