IT Service Desk Analyst

at  Redmayne Bentley

London EC3V 9BW, , United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate24 Jan, 2025GBP 35000 Annual25 Oct, 2024N/AGood communication skillsNoNo
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Description:

HYBRID WORKING

Available after 2 months
Our IT Team is looking for a Service Desk Analyst to play an important role providing first and second line technical support to our users.

The most common areas you will be responsible for are:

  • Incident Management
  • Service Requests
  • Application & Cloud Telephony Support
  • Production of MI Reports

This role will suit someone who is knowledgeable of ITIL best practices and committed to a continuous improvement approach.
Further specific details about the role can be found in the job description attached to this advert.

Responsibilities:

  • Incident Management
  • Service Requests
  • Application & Cloud Telephony Support
  • Production of MI Report


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

IT Support

Graduate

Computer science information security or a related field or equivalent work experience

Proficient

1

London EC3V 9BW, United Kingdom