IT Service Desk Analyst
at Redmayne Bentley
London EC3V 9BW, , United Kingdom -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 24 Jan, 2025 | GBP 35000 Annual | 25 Oct, 2024 | N/A | Good communication skills | No | No |
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Description:
HYBRID WORKING
Available after 2 months
Our IT Team is looking for a Service Desk Analyst to play an important role providing first and second line technical support to our users.
The most common areas you will be responsible for are:
- Incident Management
- Service Requests
- Application & Cloud Telephony Support
- Production of MI Reports
This role will suit someone who is knowledgeable of ITIL best practices and committed to a continuous improvement approach.
Further specific details about the role can be found in the job description attached to this advert.
Responsibilities:
- Incident Management
- Service Requests
- Application & Cloud Telephony Support
- Production of MI Report
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
IT Support
Graduate
Computer science information security or a related field or equivalent work experience
Proficient
1
London EC3V 9BW, United Kingdom