IT Service Desk Engineer

at  Impact Computing Consulting Limited

OVERVIEW

Are you tired of working for companies that prioritise ticket volume and total logged hours over quality and doing the job right? Do you want to take your career in the direction of the cloud/Microsoft 365? Do you truly care about delivering a good quality of service and product to clients? Impact Computing & Solutions may well be the company for you.
We are an award-winning Managed IT Services company based in the North West and we’re proud of our reputation for delivering the highest levels of service. Our clients include some of Lancashire’s most established businesses with between 25 and 150 users.
We’re definitely biased, but we believe we’re a great place to work! Based at our modern offices in Kirkham, near Preston, we’re a forward-thinking, very friendly, and welcoming team of 15 people.
We are in the process of becoming a cloud-focused, Microsoft 365/Azure led company. We are looking for people who want to contribute to this and establish themselves and their future in this area.
Our ideal candidate will be eager to learn, have excellent people skills and have the drive to expand their knowledge and progress towards becoming a subject matter expert.

REQUIREMENTS

• 1 years of IT Support experience, ideally at a Managed Service Provider
• Passion for IT and technology
• 5 GCSE Grade A-D/ which must include Maths and English at grade C or above
• Experience in a customer service focused role preferred
• An industry qualification would be advantageous
• Full Clean UK drivers licence

Please refer the Job description for details