IT Service Desk Engineer

at  vulcan

Auckland City, Auckland, New Zealand -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate23 Jan, 2025Not Specified24 Oct, 2024N/AWindows,Powershell,Technology,Macos,Email,Communication Skills,Teams,Microsoft Teams,Microsoft AzureNoNo
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Description:

We are looking for passionate, experienced Service Desk Engineer who are ready to hit the ground running and play a key role in supporting our critical internal systems. If you’re innovative, eager to learn, and thrive in a collaborative environment, this could be the perfect opportunity for you.

REQUIREMENTS

  • Excellent communication and customer service abilities.
  • Strong problem-solving skills with a passion for technology.
  • Proven experience in a Service Desk environment, managing support requests and troubleshooting.
  • Ability to work independently and manage your time efficiently.
  • Provide a professional and responsive first point of contact for IT incidents and service requests via phone and email.
  • Prioritize and manage service requests and incidents to ensure a seamless IT experience for end users.
  • Deliver effective Level 1 and Level 2 support for internal software and systems.
  • Familiarity with Windows OS, macOS, Office 365 Suite, Cloud technologies, PowerShell, etc

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

Other

Graduate

Proficient

1

Auckland City, Auckland, New Zealand