IT Service Desk Specialist - Pinnacle Pet UK
at Animal Friends Pinnacle Pets
London, England, United Kingdom -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 27 Dec, 2024 | Not Specified | 30 Sep, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
How To Apply:
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Responsibilities:
- Be the first point of contact for our internal users and cherished clients, providing top-notch 1st line support.
- Triage and log calls efficiently, ensuring swift incident resolution or escalation when necessary.
- Manage the incident lifecycle from start to finish, keeping everyone informed along the way.
- Support our mobile communication services and liaise with third-party engineers when needed.
- Produce insightful management reports and ensure compliance with industry standards.
- Highlight training needs to empower our users and continually develop your own skills.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT Software - Other
Other
Graduate
Proficient
1
London, United Kingdom
