IT Service Owner - CAD Services

at  Sandvik

Who we are
At Sandvik Mining and Rock Technology, we lead in providing cutting-edge equipment, tools, and tech solutions for industries like mining, quarrying, tunneling, and demolition. Our IT team drives progress and supports operations with reliable tools and data, helping clients succeed and pushing the boundaries of what’s possible.
About the job
Are you passionate about tech and innovation? As an IT Service Owner for CAD Services in R&D, you’ll ensure our services are efficient and aligned with business needs. You’ll help shape the future of IT in research and development while driving service improvements and managing key projects.
Location: flexible, based in Tampere, Turku, Lahti (Finland), or Svedala, Sandviken (Sweden).

Your mission

• Deliver IT Services: Provide high-quality IT services that meet business and customer needs.
• Support and Collaborate: Assist stakeholders and end-users, fixing issues and driving improvements.
• Monitor Performance: Keep SLAs and KPIs on track, ensuring top-notch service.
• Lead Innovations: Manage contracts and suppliers, drive service improvements, and identify new opportunities.
• Own Projects: Lead and coordinate projects to enhance CAD services in R&D.
• Manage Finances: Oversee costs and forecasts to ensure sustainability and efficiency.
• Collaborate Globally: Work with diverse teams and Group IT to maximize IT value.

Expect some travel as you connect with colleagues and stakeholders worldwide.
About you
You have a degree in IT, Engineering, or a related field, and at least two years of experience in service delivery and problem-solving. Experience with one or more CAD tools like AutoCAD, NX, Inventor, Solidworks, Creo, SolidEdge, or E3 is highly desirable. Knowledge of PDM/PLM systems like Teamcenter, Vault, or Enovia is a plus but not essential. You’re ready for global challenges, eager to contribute, and grow within a dynamic team.

What makes you stand out?

• Ownership: You take initiative and deliver results.
• Critical Thinking: You prioritize effectively and analyze complex situations with ease.
• Communication: Fluent in English, you convey ideas clearly and work well with others.
• Team Player: You excel in global, virtual teams and bring people together.

You balance short-term wins with long-term goals and value diversity and inclusion, contributing to an open-minded workplace.
Why you’ll love working with us
Join Sandvik for more than just a job. We offer an inclusive culture where new ideas are encouraged, growth is supported, and teamwork is key. Work on exciting projects, lead change, and be part of a global IT community.
Visit our
stories hub
,
LinkedIn
,
Facebook
and to get to know us better.
Contact information
For further information about this position, please contact: Gunnar Lima, recruiting manager, tel. +43 664 965 2640.
For further information regarding the recruitment process, please contact: Sandvik’s HR Services Finland, tel. +358 (0)800 1 44444 (weekdays at 9-11 and 13-15 EEST).
Ready to shape the future? Apply today!
Submit your application by Sunday September 29th, 2024. Click apply and include your resume and cover letter in English. Please note that we don’t accept applications by e-mail. Please note that we will start interviewing already during the application period.
Job ID: R0069346
Prior to this recruitment, we have already decided on what advertising channels and marketing campaigns we wish to utilize. In light of this, we respectfully decline any contact with marketing or recruitment agencies regarding additional channels or campaigns.
About our company
Sandvik Mining and Rock Solutions is a business area within the Sandvik Group and a global leading supplier of equipment and tools, parts, service, digital solutions and sustainability-driving technologies for the mining and construction industries. Application areas include rock drilling, rock cutting, loading, and hauling, tunneling, and quarrying. In 2023, sales were approximately 66 billion SEK with about 17.000 employees.

Please refer the Job description for details