IT Service Support Engineer
at Teacheroo
Edinburgh EH10, Scotland, United Kingdom -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 17 Oct, 2024 | GBP 37734 Annual | 18 Jul, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
The Role
George Watson’s College is looking to appoint an IT Service Support Engineer. You will be part of a talented, supportive and collaborative team, providing 1st and 2nd line IT support to approximately 500 GWC Staff and 2,500 Pupils. As the IT Service Support Engineer, you will deliver prompt and professional service by taking responsibility for each reported issue and escalating when necessary.
The IT Service Support team is responsible for all end user hardware and software across a large campus of 26 buildings which includes lots of offices, classrooms, event spaces and workrooms, so the day-to-day work is varied and interesting. It’s a busy environment with a focus on supporting and enhancing learning and teaching as well as core operations. This role uniquely offers lots of opportunities to directly influence and drive change through individual and team projects.
George Watson’s College prides itself on supporting and developing their teams. As such, you will be expected to participate in training and personal development relevant to the role.
APPLICATION PROCESS
To apply, please click the button below. Please include a letter of application of not more than 800 words giving us more information about you, your skills and experience and why you would like the role, addressed to Miss Karen McPhillips, Head of IT Services.
Main Responsibilities
To provide 1st and 2nd line IT support to GWC Staff and Pupils via email, phone and face-to-face, providing prompt and professional service by taking responsibility for each reported issue and escalating when necessary.
To lead and support projects within the IT portfolio to support the delivery of the strategic and operational objectives
To develop, test, install, configure and troubleshoot a range of issues associated with hardware, software, networking and audio-visual equipment.
For full details of the main responsibilities, please refer to the job description.
The Ideal Candidate
Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Other
Graduate
Proficient
1
Edinburgh EH10, United Kingdom
