IT Service Support Supervisor (AUH or Dubai)

at  DHL

COME JOIN THE WORLD’S MOST INTERNATIONAL COMPANY

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. DHL Express UAE is the recognized market leader in Express logistics and an Employer of Choice - ranked consistently as Great Place To Work in the UAE for 11 consecutive years until 2023.
Join our team and discover how an international network that’s focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too.
To learn more about our culture, motivated people and our purpose, please visithttps://careers.dhl.com/global/en

To provide initial set-up and on-going user support for all Front End Services (FES), including hardware and software covering DHL Abu Dhabi HUB & Dubai south area.
To provide first level support for all FES Services.
To be responsible for tickets dispatched to the UAE Abu Dhabi & Dubai South area, ensuring correct categorisation and timely delivery.
To ensure that all DHL Security requirements and legal obligations regarding software licensing are communicated to the IT Services Manager.
To maintain/manage IT Infrastructure as per DHL standards and ensure have DR plan in place.