IT Service Support Supervisor (AUH or Dubai)

at  DHL Express

Abu Dhabi, أبو ظبي, United Arab Emirates -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate08 Nov, 2024Not Specified09 Aug, 20245 year(s) or aboveGood communication skillsNoNo
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Description:

Responsibilities:

To provide initial set-up and on-going user support for all Front End Services (FES), including hardware and software covering DHL Abu Dhabi HUB & Dubai south area.
To provide first level support for all FES Services.
To be responsible for tickets dispatched to the UAE Abu Dhabi & Dubai South area, ensuring correct categorisation and timely delivery.
To ensure that all DHL Security requirements and legal obligations regarding software licensing are communicated to the IT Services Manager.
To maintain/manage IT Infrastructure as per DHL standards and ensure have DR plan in place.


REQUIREMENT SUMMARY

Min:5.0Max:10.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

Other

Graduate

Proficient

1

Abu Dhabi, United Arab Emirates