IT Services Engineer

at  Thatcham Research

IT Services Engineer | Circa £32,000 negotiable + excellent benefits | Permanent | On-site | Thatcham
Are you passionate about IT and ready to make a real impact? We’re looking for an enthusiastic IT Services Engineer to join our technical support team. If you thrive on solving complex problems and enjoy working in a dynamic environment, this could be the role for you!
As an IT Services Engineer at Thatcham Research, no two days are the same! You’ll tackle a range of technical issues, from hardware malfunctions to software glitches and network failures. This role offers lots of variety and provides the opportunity to be part of a growing, purpose driven organisation operating within an evolving industry.

SKILLS AND EXPERIENCE WE THINK YOU’LL NEED TO BE SUCCESSFUL:

• Proven Experience: At least 2-3 years in a technical support role, with a proven track record of resolving hardware, software, and network issues.
• Problem-Solving Prowess: Excellent troubleshooting skills and the ability to resolve technical issues efficiently.
• Technical Expertise: Proficiency in Active Directory, Azure AD, Microsoft 365, Teams, SharePoint, laptop builds, iOS mobile devices, and endpoint management.
• Security Savvy: Solid understanding of IT security principles.
• Communication Skills: Excellent interpersonal skills, with the ability to train and guide users effectively.
• Team Spirit: Experience working in an IT support team with a medium-sized infrastructure (400+ devices, 250+ users).
• Independence & Collaboration: Ability to work both independently and as part of a team.
  Ready to elevate your IT career? Apply now and join a team that’s driving innovation and excellence in IT support!

DID YOU KNOW…

Research tells us that men are more likely to apply to jobs if they meet only 60% of the criteria, whereas women often hesitate or don’t apply unless they meet all of the criteria. This difference in application behaviour can contribute to the gender gap in career advancement and opportunities.
We know the perfect candidate doesn’t exist! If you think you have what it takes but don’t tick every box, we’d still encourage you to apply - it could be a perfect fit!

WHAT WE DO

At the cutting edge of automotive research in the UK, Thatcham Research has a unique role in shaping the design of new vehicles and influencing ever higher standards of safety, security and repair.
With an on-site Crash Laboratory, Repair Technology Centre and Training Academy, our research expertise is driving some of the very latest automotive developments in technology, materials and standards in this fast moving and highly technical industry. Our active safety track site is one of the leading accredited Euro NCAP testing facilities, trialling and assessing the very latest developments in vehicle safety and assistance technologies.

Please refer the Job description for details