IT Site Engineer Kidlington

at  Fortescue Zero

ABOUT THE ROLE

To provide day-to-day site IT support for physical and virtual infrastructure as well as some 1st & 2nd line sys-admin functions for site users.

WHAT YOU WILL DO

• Provide day-to-day site IT support.
• Support, maintain and renew physical infrastructure at the Fortescue Zero Kidlington Building 5 facility as directed by the Operations and Infrastructure Manager or other senior IT representatives/IT management team. Including, but not limited to, edge & core switches, firewalls, wi-fi, on-site datacentre hosts, SAN, NAS etc
• Provide end-user support for physical and virtual infrastructure (laptops, peripherals, AD/AAD, M365, phones etc)
• Support site AV equipment and work with facilities teams to support associated services such as BMS, access control systems and CCTV as required.
• Support central IT teams supporting Service Delivery, Ops & Infrastructure and Applications teams by owning & resolving incident and service request tickets related to site issues or other non-site specific issues/requests when capacity allows.
• Build, configure and issue end-user devices as required.
• Carry out IT staff inductions for new starters to the Kidlington Building 5 facility.
• Act as a point of escalation for site IT issues escalating these to the relevant IT team members, IT Management Team or Head of IT.
• Low-level IT application support as required/directed by the Applications Team manager/members.
• Identify opportunities for rationalisations and savings where possible.
• Support Incident/Major Incident Management processes as required.
• Due to the nature of this role some out of hours and weekend work may be required
• Other ad-hoc duties as required.
• Ability to travel to Banbury manufacturing facility and cover site engineer duties at this site when required

Our typical hybrid roles at Fortescue Zero require 3 days in the office and 2 from home, making the ability to commute to the stated office location for the required days essential.

• Fortescue Zero bonus scheme
• Aviva Pension
• Group Life Assurance
• Group Income Protection
• Electric Car Scheme
• Health Cash Plan
• Employee Assistance Programme
• Private Medical Insurance
• 26 days holiday plus public holidays and the opportunity to purchase an additional 5 days per year
• Childcare Benefits
• Free on-site gym access and discounted national membership