IT Software License Analyst Intern

at  Allianz Technology

Guildford GU1 1DB, , United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate21 Jan, 2025Not Specified21 Oct, 2024N/AGood communication skillsNoNo
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Description:

ABOUT THE JOB

We are seeking a motivated and detail-oriented Working Student in IT to join our dynamic team. This role is designed for a student currently pursuing a degree in Information Technology, Computer Science, or a related field. As a working student, you will gain practical experience and contribute to key IT operations, providing valuable support to our team.

Responsibilities:

• Monitor the Service Now SAM (ticket) queues
• Action tickets from Service Now and keep the queue to minimal or zero as much as possible
• Escalate any issues arising from tickets to the relevant SAM Team member
• Creating tickets for uninstallation where required
• Assist the team in collating Proof of License to be updated in the SAM tools regarding both renewals and new purchases
• Run / compile ad hoc or regular software licence compliance reports as required
• Maintain and regularly review list of software available for each OEs to request for in accordance with license documents
• Other ad-hoc reports and duties


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

Software Engineering

Graduate

Proficient

1

Guildford GU1 1DB, United Kingdom