IT Solution Delivery and Applications Manager

at  Sephora

SUMMARY:

The IT Solution Delivery and Applications Manager is responsible for orchestrating the entire lifecycle of IT solutions and applications, with a strong focus on enabling a seamless omnichannel retail experience and driving digital transformation at Sephora. This role entails leading and empowering a team of technical leads, fostering collaboration and innovation across diverse domains, including retail, omnichannel, e-commerce, and digital platforms. The Manager will champion project execution, system integration, vendor management, and application optimization, ensuring alignment with business objectives and maximizing the value of IT investments.

QUALIFICATIONS:

Education: Bachelor’s degree in Computer Science, Information Technology, or related field.

EXPERIENCE:

• 7+ years of experience in IT, with a proven track record in leading technical teams and delivering IT solutions within a large retail or e-commerce environment.
• 3+ years of experience as a technical lead manager or similar role, overseeing the implementation and management of IT systems and solutions.
• Demonstrated expertise in project management, application management, and system integration, ideally within an omnichannel retail context.
• Experience in vendor management and contract negotiation.

SKILLS:

• Leadership and Communication: Excellent leadership and interpersonal skills, with the ability to inspire and motivate teams
• Problem-Solving and Analytical Skills: Strong problem-solving, analytical, and decision-making skills
• Project Management and Organizational Skills: Ability to manage multiple projects simultaneously and prioritize effectively
• Technical Expertise: Deep understanding of software development lifecycle, system integration methodologies, and relevant retail and e-commerce technologies.