IT Solutions Manager

at  DHL

BE AN ESSENTIAL PART OF EVERYDAY LIFE

DHL Supply Chain is the world’s leading contract logistics provider that combines value-added and management services with fulfillment and distribution. At DHL Supply Chain we are committed to looking after tomorrow & today with our Environment, Social, and Governance (ESG) strategy.
So what’s it like to work for DHL Supply Chain? At DHL we’re proud of our international reach as it brings together people with a wide range of skills, experiences, cultures, and viewpoints. We see the diversity of our employees as a genuine strength and we’re proud of our supportive work environment where employees are given the tools and training they need to learn, grow and succeed.
We are offering an exciting opportunity for the position of IT Solutions Manager. In this position you will play a crucial role as a vital link between local teams (IT, OPS, OPSEx) and IT Product owners who are part of EMEA regions. Your key responsibility will be to define and rollout an IT ecosystem that aligns seamlessly with the regional footprint, taking into account various sectors, customers, and specific requirements.

What will your responsibilities be?

• Collaborate with IT Product owners and SAF to identify and onboard relevant IT products for the Regional scope.
• Embed individual products into IT solutions, identifying use cases and prospects for early adoption.
• Continuously improve existing solutions for enhanced efficiency and effectiveness.
• Collect, store, and maintain relevant information and documentation for IT products/solutions.
• Gain direct experience with IT products through testing and proof of concept.
• Support the internal selling phase through collaterals and live demos.
• Train local teams on the IT Solutions.
• Develop and document rollout procedures for new IT Products and Solutions, executing implementation activities and educating local teams on replication in adherence to regional standards.

You won’t find another IT Solutions Manager position like the one you’ll find with DHL Supply Chain. Now, here’s what we need from you:

• Minimum 5 years of logistic project delivery experience within an IT team, preferably a focus on implementation projects or similar.
• Good knowledge of key strategic products within the logistics environment, particularly in the Warehouse Management System (WMS) area. *Preferably Manhattan
• Relevant functional and technical experience, including solution and application design, application testing, and adherence to quality standards.
• Minimum 5 years of experience working with WMS products, service, or deployment management teams.
• Strong project management experience and conduct system training for colleagues to ensure successful project outcomes
• Familiarity with software engineering skills, logistic processes, logistic engineering, project management agile methodology, and system integration.
• Ability to translate process requirements into system requirements, ensuring seamless integration.
• Strong analytical skills, pragmatic mindset, and ability to work in real-world scenarios, addressing practical challenges in logistics.
• Bachelor’s Degree in IT or similar discipline or relevant experience preferably in Supply Chain or Logistics Sector
• Fluent in English
• Depends on a project, the role may require travel within EMEA regions

What do we offer?

• Inspiring and rewarding place to build your career: We work in a multicultural team environment where we collaborate and support each other
• Personal Growth and Professional Development: Your growth opportunity is important to us. We offer continuous training and career opportunities at DHL Supply Chain
• Flexibility: We offer flexible work hour and hybrid work model. We care about our work life balance
• Competitive salary package and corporate benefits
• Please submit your CV in English

We are looking forward to receiving your application. Yuji Tsuzuki is happy to answer your questions at yuji.tsuzuki@dhl.co

• Collaborate with IT Product owners and SAF to identify and onboard relevant IT products for the Regional scope.
• Embed individual products into IT solutions, identifying use cases and prospects for early adoption.
• Continuously improve existing solutions for enhanced efficiency and effectiveness.
• Collect, store, and maintain relevant information and documentation for IT products/solutions.
• Gain direct experience with IT products through testing and proof of concept.
• Support the internal selling phase through collaterals and live demos.
• Train local teams on the IT Solutions.
• Develop and document rollout procedures for new IT Products and Solutions, executing implementation activities and educating local teams on replication in adherence to regional standards