IT Specialist
at Five Hotels and Resorts
Dubai, دبي, United Arab Emirates -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 30 Nov, 2024 | Not Specified | 03 Sep, 2024 | 6 year(s) or above | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Responsibilities:
- Offers next-level Technical Support to FIVE Tribe Members and Guests, addressing hardware, software, and network-related issues.
- Troubleshoots and resolves technical problems promptly, ensuring minimal disruption to FIVE’s Operations, adding a personalised touch to each solution.
- Assists in the Setup and Configuration of computer systems, printers, and other IT equipment, ensuring a ‘FIVE-Star’ experience for users.
- Promptly responds to support tickets and inquiries, meticulously Documenting Issues and Resolutions, adding a sensational level of professionalism to each interaction.
- Expertly monitors and maintains FIVE’s computer Networks, both wired and wireless, guaranteeing exquisite Connectivity, top-notch performance, and robust Security Protocols.
- Diligently implements Network Security Measures, ensuring an industry-leading level of Protection for Data Integrity, while curating regular Audits for comprehensive Security Assessments.
- Installs, configures and maintains servers, switches, routers, and other network devices, using visionary Expertise to Optimise Network Performance.
- Collaborates closely with vendors and service providers, enhancing Troubleshooting Efforts for network connectivity and performance, ensuring a boundary-breaking IT Experience.
- Performs Routine System Backups and implements Disaster Recovery Procedures, maintaining a next-level readiness for Potential Disruptions.
- Works harmoniously with Internal Stakeholders to define project requirements, develop project plans, and allocate resources, kick-starting each project with phenomenal coordination.
- Conducts extensive research and recommends new technologies, solutions, and tools to enhance FIVE’s IT capabilities, constantly delivering progressive IT enhancements.
- Ensures deadlines and milestones are met with an award-winning dedication, providing regular updates to the Head of Department on project progress.
- Champions and enforces ground-breaking IT Security Policies and procedures, safeguarding FIVE’s data and systems from unauthorised access and malware, setting the Gold Standard in Online Safety.
- Educates the FIVE Tribe on Best Practices for Data Security and Privacy, providing energising training sessions that elevate the ‘Vibe at FIVE.’
- Stays up to date with the latest industry trends and security standards, proactively recommending and implementing necessary Security Measures to maintain FIVE’s first-in-class Standards.
- Maintains Accurate Records of hardware and software inventory, licenses, and warranties, ensuring behind-the-scenes efficiency in IT Asset Management.
- Adheres to SOPs and Service Standards, executing duties with a Sensational Flair and ensuring adherence to Safety Policies.
- Collaborates with the FIVE Tribe, embracing a culture of Continuous Improvement and Shared Success.
- Safeguards utmost confidentiality, Protecting Guest Information with care and discretion.
REQUIREMENT SUMMARY
Min:6.0Max:8.0 year(s)
Hospitality
IT Software - Network Administration / Security
Hospitality
Graduate
Computer science information technology or a related field would be advantageous
Proficient
1
Dubai, United Arab Emirates
