IT Specialist

at  Yinson

Date Posted: 29 Jul 2024
Legal Entity: Yinson Production Offshore Pte Ltd
Job Function: IT
Location: Singapore Office
Employment Type: Fixed Term
The IT specialist will be responsible for coordinating and providing end-users support and assist to resolve users problems, hardware, network and software.
The role will assist to execute IT improvement initiatives.

REQUIREMENTS:

• Diploma or Bachelor’s degree in Computer Science
• Min 5 years working experience in IT support function with 3 years in MNCs.
• Experience in basic network support
• Experience in hardware troubleshooting & desktop support

• Provide 1st level end-users support and assist to resolve users problems, hardware, network and software.
• Escalation and close-monitoring of incidents with both internal IT and external Vendors.
• Ensure proper tracking of incidents, requests and tasks.
• Ensure IT documents are updated.
• Staging and deployment of notebooks and IT equipments.
• Manages all IT asset inventory.
• Manage IT related services (for e.g. room booking system, video conferencing system)
• Liaise with vendors
• To work closely with IT in other office locations in running IT related project or activities (such as upgrades, changes, maintenance and relocation)
• To undertake any other task/duty/assignment that may be given.