IT Support Analyst

at  Heart Stroke

Toronto, ON M4P 1E4, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate23 Apr, 2025Not Specified24 Jan, 2025N/ADirectory Services,Management Skills,Information Technology,Collaboration Tools,Communication Skills,Computer Science,French,Phone Manner,Azure,Sensitivity,English,Sharepoint,Customer Service,MicrosoftNoNo
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Description:

THE OPPORTUNITY

H&S offers a hybrid work environment. For this role, candidates must live in Toronto and be able to work from our office (Yonge & Eglinton) atleast 2 out of 3 days a week (Tuesday- Thursday). and must be pre-arranged with the other Support Analyst. 3 days onsite will be required if the other Support Analyst is scheduled off.
Reporting to the Director, IT Operations, this permanent, full time IT Support Analyst will be responsible for providing technical customer service support to Heart & Stroke’s colleagues and volunteers across Canada by prioritizing, solving, stewarding, and/or escalating technical, application, cybersecurity and database related support issues. This position is also responsible for providing training documentation and inventory management support for the IT Operations team.

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

IT

Diploma

Computer Science, Information Technology, Technology

Proficient

1

Toronto, ON M4P 1E4, Canada