IT Support Analyst
at Mirus Aircraft Seating Limited
Hingham, England, United Kingdom -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 20 Jan, 2025 | Not Specified | 21 Oct, 2024 | N/A | Microsoft,Laptops,Active Directory,Browsers,Cloud Services,Written Communication,Aws,Time Management,Software Troubleshooting,Communication Skills,Microsoft Office,Service Orientation,Operational Excellence,Performance Tuning,Email Clients | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Are you an experienced IT support Analyst looking to take that next step in your career?
Mirus Aircraft Seating are on a journey. We are dedicated to innovation with our products taking the industry by storm anddue to our sustained growth plan, we are looking for a IT Support Analyst to complement our IT team in this fast paced, evolving industry.
Apply today and come on the journey with us.
PERSONAL SKILLS / ATTRIBUTES:
- Communication Skills: Clear and effective verbal and written communication to explain technical issues to non-technical users.
- Problem-Solving: Ability to troubleshoot complex issues logically and efficiently.
- Customer Service Orientation: Patience, empathy, and a customer-first mindset when resolving issues.
- Time Management: Ability to prioritize tasks and manage multiple requests efficiently.
- Team Collaboration: Willingness to work as part of a team to resolve bigger or cross-functional problems.
- Adaptability: Flexibility to deal with changing technologies, processes, and challenges.
Responsibilities:
ABOUT THE ROLE
As IT Support Analyst you will report to the IT Manager and play a crucial role in analysing and improving our IT systems to enhance efficiency and performance. You will promote IT Services through offering a high level of customer service through proactive and positive engagement with customers.
In your role as our IT Support Analyst, you will:
- Be responsible for maintaining accurate asset records throughout asset lifecycle
- Provide technical support; including but not limited to Microsoft Azure AD, Office 365, SharePoint, Active Directory, Windows Servers
- Provide 1st/2nd & 3rd line support to the business
- Ensure IT processes are followed at all times
- Create and maintain IT process and procedure documents
- Support the Enterprise Application team with support and triage
- Deliver desktop and application support, including setting up and maintaining PCs and peripherals, supporting, and managing Windows OS and associated software and applications
- Install and maintain hardware and software on servers
- Work with 3rd Party support providers
- Install new hardware, repair current hardwar
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
IT
Graduate
Proficient
1
Hingham, United Kingdom
