IT Support Analyst

at  Toi Ohomai Institute of Technology

Rotorua, Bay of Plenty, New Zealand -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate30 Jan, 2025USD 69683 Annual31 Oct, 2024N/AGood communication skillsNoNo
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Description:

HE KŌRERO MŌU| ABOUT YOU

To be successful in this role you will have:

  • Diploma in Business Computing or similar tertiary computing qualification
  • Clean drivers’ licence
  • Windows 10/11 or similar experience
  • Excellent oral and written communication skills
  • Experience providing technical support in medium to large IT environment

MŌ MĀTOU | ABOUT US

Toi Ohomai a business division of Te Pūkenga, is a vibrant and progressive tertiary institute with regional campus locations in Toi Ohomai Windermere (Tauranga), Toi Ohomai Mokoia (Rotorua).
Toi Ohomai | Te Pūkenga is committed to giving effect to Te Tiriti o Waitangi and delivering services in a manner that responds to the needs of Māori learners and their whānau, as well as the aspirations of iwi and Māori communities throughout our region (including Māori employers). To deliver effectively on this commitment, we recognise the need for a culturally competent and confident workforce vertically and horizontally across our organisation.

Responsibilities:

MŌ TĒNEI TŪRANGA MAHI | ABOUT THE ROLE

We are seeking a dedicated IT Support Analyst to join our dynamic IT team. The ideal candidate will provide exceptional desktop support, audio-visual (AV) support, and installation services. You will play a crucial role in ensuring the smooth operation of our IT systems and enhancing the user experience across the organisation.
The appointing salary for this role will be between $69,683 and $81,980, dependent on skills and experience.

The IT Support Analyst is based in our Toi Ohomai | Te Pūkenga at either our Tauranga or Rotorua campus reporting to the Customer Engagement Manager and will be responsible for:

  • IT Support to Academic and Administration Teams
  • Audio Visual and Video Conferencing Support
  • IT Service Delivery Administration
  • Desktop Imaging and Deployment

To be successful in this role you will have:

  • Diploma in Business Computing or similar tertiary computing qualification
  • Clean drivers’ licence
  • Windows 10/11 or similar experience
  • Excellent oral and written communication skills
  • Experience providing technical support in medium to large IT environmen


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

IT

Graduate

Proficient

1

Rotorua, Bay of Plenty, New Zealand