IT Support Analyst - UK

at  Menzies Aviation

OVERVIEW

People. Passion. Pride. This is what has driven our teams since 1833.
Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 290 locations in 65 countries, across 6 continents.
But at the heart of our business is our people.

SAFETY, SECURITY, WELLBEING AND COMPLIANCE:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.
Please see the attached job description for further details on safety, security, wellbeing & compliance.

ROLE PURPOSE

The IT Support Analyst will own the support for our UK stations and will work in close collaboration with the rest of the European IT team and group central functions. As part of the role, the candidate will be mentoring and overseeing the work of other colleagues based in the Europe region, ensuring they follow best practices and organise their work accordingly.

WHAT YOU WILL BE DOING

• Implementation and support of Airport systems and Applications
• Troubleshooting and resolving general IT issues and system failures.
• Implementation, upgrade and support of Core IT Network Infrastructure
• Ensuring compliance with security and regulatory requirements.
• Collaborating with other IT professionals and airport staff to receive feedback regarding system performance, issues and feature requests.
  Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information