IT SUPPORT AND MAC OS ENGINEER

at  East Surrey College

IT SUPPORT AND MAC OS ENGINEER

College location: East Surrey College (Redhill)
Salary: TBC (subject to qualifications, skills, and experience)
Hours: Full time (37 hours/week) 08:45-17:00 Monday - Friday
We are currently seeking to appoint an enthusiastic IT Support and MAC OS Engineer to join our busy and fast paced IT Department.
In this exciting role you will be working within the East Surrey College and John Ruskin College in house IT team. where you will be Involved in the day-to-day support of the College’s IT infrastructure at a 1st/ 2nd line level. In addition to this, you will Provide advanced level support for Colleges’ Apple Mac infrastructure, diagnose and troubleshoot iOS hardware and software and perform repairs as required
Working closely with the Head of Department, Technicians and rest of the IT team you will offer first line, technical and software support for all IT related queries, relating to hardware, software, telephony and business systems. You will resolve issues raised by internal team members and maintain an accurate history via the corporate Service Desk system whilst providing technical and administrative support and solutions.

Please refer the Job description for details