IT Support Engineer - Amsterdam, Netherland

at  ESP Global Services

As the IT Support Engineer, you will represent ESP in the provision of deskside support and join our dedicated onsite teams, collaborating closely with our customers. You will provide on-site IT support resolving desktop problems and maintaining hardware in line with defined operating procedures and within agreed contractual service levels within a corporate environment permanently.
We are looking for people who are passionate about technology and increasing their existing knowledge, whilst delivering exceptional customer service.

KEY ACCOUNTABILITIES:

• Install, troubleshoot, and repair desktops, printers, laptops, and peripherals.
• Providing on-site repair services for laptops and desktops.
• Manage desktop configurations, including updates and hardware replacements.
• Review and maintain security profiles and antivirus software.
• This role will be Monday to Friday, from 09:00 to 17:30, on-site assistance.

SKILLS & EXPERIENCE:

• 2-4 years in IT support.
• Business proficient in Dutch and English (B2-C1)
• Desk-side support, PC break/repair, Windows operating system management.
• Team player with good knowledge of Microsoft software and operating systems (Windows, macOS, Linux).
• Understanding of wireless networks.